LIMITED LIABILITY COMPANY "MAHAON PLUS" (hereinafter referred to as “Mahaon”, “Site” or “We”) is grateful for your trust in us your information, we want to show you how serious we are We value your trust.

Through this Privacy Policy (hereinafter referred to as the Policy), we aim to clarify what information you provide and how. Our Privacy Policy is designed to ensure transparency in our practices, to enable you to understand what information we collect, why we collect it, how your personal information is used, and what rights you have regarding any information you provide.

1. GENERAL PROVISIONS

• 1.1We strive to ensure the maximum possible privacy and security of Users at all times when using the Site. In this Policy, "You" and "User" mean an individual using the site https://mahaon.uk/.
• 1.2In this Policy, the terms are used with the following meanings:
  • -personal data controller – a natural or legal person who determines the purpose of processing personal data, establishes the composition of such data, and the procedures for their processing;
  • -consent of the subject of personal data – a voluntary expression of the will of an individual (provided that he is informed) regarding the granting of permission for the processing of his personal data in accordance with the formulated purpose of their processing;
  • -personal data processing – an action or set of actions, such as collection, registration, accumulation, storage, modification, updating, use and dissemination (dissemination, sale, transfer), depersonalization, destruction of personal data, including using information (automated) systems;
  • -personal data – information or a set of information about an identified or identifiable natural person;
  • -personal data controller – a natural or legal person who has the right to process personal data in accordance with the law or the permission of the controller;
  • -personal data subject – a natural person, a legal entity whose personal data are processed.
• 1.3We inform you that in accordance with the GDPR (General Data Protection Regulation) and other relevant regulatory and legal acts, the data controller is the LIMITED LIABILITY COMPANY "MAHAON PLUS" (EDRPOU code 45590093).
• 1.4This Privacy Policy applies to any users of the Site and sets out the rules by which personal data provided by you will be processed by “Mahaon”.
• 1.5By using the Site, you automatically and fully agree to this Policy.

2. POLICY SPREAD

• 2.1This Privacy Policy applies exclusively to personal data processed by “Mahaon” when you use the Site. The Policy may not be applied to any other websites and/or applications or other web materials of third parties, including those that may be linked to on the Site. Any information and personal data that you provide to such third parties shall be processed by them independently on the basis of their approved Privacy Policies.
• 2.2“Mahaon” strongly recommends that you carefully read this Policy, as well as any other privacy policies applicable to third-party web materials.
• 2.3“Mahaon” is not responsible for the application of the privacy policies of any third parties. “Mahaon” takes all appropriate measures to place links on the Site to materials whose privacy policies are in accordance with our principles and goals.
• 2.4After reviewing this policy, if you have any additional questions, would like more information about our privacy practices, or would like to file a complaint, please contact us electronically at hello@mahaon.uk.

3. INFORMATION OBTAINED FROM USERS

• 3.1When you visit the Site, we collect certain information about your device, your interactions with the Site, and information necessary to process your order. We may also collect additional information that is necessary to provide services and is determined on a case-by-case basis. In this Privacy Policy, we use the term “Personal Information” to refer to any information about an identifiable individual. Please see the list below for more information about what Personal Information we collect and for what purpose.
• 3.2List of personal data we collect through the Website:
  • -Your name, phone number, email address;
  • -company name;
  • -biographical or demographic data, if they are inseparable from personal data;
  • -links to social networks and/or messengers (information about them);
  • 3.2.1The information provided for in clause 3.2. is collected by “Mahaon” when you fill out a brief (information form) on the Site..
  • 3.2.2In the event that the User provides information about third parties, such User undertakes to obtain unambiguous permission from the personal data subject to transfer personal data.
• 3.3“Mahaon” may collect other information through your activity on and off the Site that does not require your personal identification or does not directly relate to you as a user. Such information may include, in particular:
  • -a unique identification number that resides on your computer, mobile phone, or other device;
  • -Internet Protocol address (“IP address”) and information derived from it, including geographic location data. Geographic location data may be collected using IP addresses, satellites, cell towers, or Wi-Fi signals. Location information may be used as part of certain features of the Site. By using the Site, you consent to the collection of information about your location.;
  • -information about your device, internet protocol signals, browser, device type and version, operating system, screen resolution information, and preferred language;
  • -behavioral data, such as websites visited and content areas, dates and times of activities;
  • -web search data that you use to determine the location and navigation of an internet resource.
• 3.4In addition, we may collect your personal data through other forms on the Site, in case of their introduction into the functionality of the Site, through electronic correspondence, as well as using other online tools. “Mahaon” takes measures to ensure that the personal data necessary to fulfill the request is collected in the minimum amount, which is sufficient to allow “Mahaon” to promptly process the request.
• 3.5“Mahaon” also receives your personal data by concluding a contract. By concluding a contract with “Mahaon” (represented by LIMITED LIABILITY COMPANY “MAHAON PLUS”) and during the validity of the contract, “Mahaon” collects and stores your personal data. The parties to the contract may, by mutual consent, regulate the processing of personal data in a manner other than that provided for in this Policy.
• 3.6“Mahaon” does not collect your “sensitive personal data”. For the purposes of this Policy, sensitive personal data means data relating to racial or ethnic origin, political opinions, religious or similar beliefs, physical or mental health.
• 3.7Providing any personal data is voluntary. By providing “Mahaon” with any personal data, the user consents to their processing.

4. PROCEDURE FOR PROCESSING AND DISCLOSURE OF INFORMATION

• 4.1The basis for processing personal data is the conclusion and performance of a transaction to which the personal data subject is a party or which is concluded in favor of the personal data subject or for carrying out measures preceding the conclusion of a transaction at the request of the personal data subject. By indicating personal data when filling out the Brief (feedback form), the personal data subject voluntarily provides the data, and “Mahaon” is not obliged to receive any additional consents or confirmations, since the processing of personal data is carried out for the purpose of performing the transaction or carrying out measures preceding the conclusion of the transaction (conducting negotiations, etc.).
• 4.2If the personal data subject does not want his personal data to be processed, he has the right not to leave such data, but the transaction will not be concluded in such case. The provisions of this clause apply to personal data provided directly by the user.
• 4.3The purpose of collecting personal data is to ensure the possibility of carrying out business relations, namely: to conduct negotiations, provide consultations, fully exercise your rights and obligations as business entities, etc. Providing personal data for this purpose is voluntary. However, if you do not provide such personal data, business relations with “Mahaon” are impossible.
• 4.4“Mahaon” may obtain information about you from publicly available sources, such as trade registers, commercial registers, publicly available Internet resources, registers of state authorities and local self-government bodies, etc.
• 4.5Доступ до персональних даних, що надаються користувачем також мають наймані працівники “Mahaon”, такі як менеджери, адміністратори сайту. Наймані працівники обробляють персональні дані виключно з метою ведення подальших переговорів, виконання інших зобов’язань.
• 4.6“Mahaon” has the right to engage third parties to provide analytics services regarding the use of the Site by users. Such actions may be taken to analyze the use of the Site, to determine whether changes or updates to the Site are working properly and are fully perceived by users. Third party services may be used to customize advertising.
• 4.7To ensure a better User experience while using the Site, “Mahaon” may use third-party services for the purpose of optimizing and distributing traffic. The respective service providers have their own privacy policies that apply to the operations carried out by them.
• 4.8“Mahaon” uses the following data processing services in its work:
  • -Google Analytics 4 (GA4). Purpose of use: Collect and analyze data on site traffic, user behavior and their interaction with content. Information collected: data on the pages visited by the user, time spent on the site, clicks on links, device and browser used. Data processing method: data is transferred and processed by Google in anonymized form, without linking to the user's identity.
  • -You can read more about how Google Analytics 4 (GA4) uses your Personal Information at https://support.google.com/analytics/topic/2919631?hl=uk&ref_topic=1008008&sjid=14674546556024021284-EU
• 4.9Any data may be disclosed upon a justified request by a competent authority having jurisdiction over “Mahaon”. “Mahaon” reserves the right to refuse to provide information to the authorized authority if the request is unlawful and unfounded.

5. USER RIGHTS

• 5.1To know about the sources of collection, location of their personal data, purpose of their processing, location or place of residence (stay) of the owner or manager of personal data or to give the appropriate instruction to obtain this information to persons authorized by them, except in cases established by law.
• 5.2Request the deletion of any information that was provided directly by him and/or automatically collected in the process of using the Site. You may withdraw your consent to the processing of personal data at any time by sending a statement of the following content:
  • -Your name and surname (of the person giving their consent), company name, means of communication, i.e. data that we need to identify;
  • -Recipient details (“Mahaon”);
  • -Statement that you do not wish to further process your personal data for certain purposes “Mahaon”;
  • -Your signature (imposition of an electronic digital signature).
• 5.3You have the right to send a statement signed with an electronic digital signature to the following email address: hello@mahaon.uk
• 5.4To require “Mahaon” to cease processing data, both for direct marketing purposes and for other purposes.
• 5.5The user has the right to correct or update incomplete, incorrect, outdated or unnecessary personal data.
• 5.6The right to data minimization. This right of the User obliges “Mahaon” to take measures to ensure that the data obtained from the User in the process of using the Site are sufficient exclusively to achieve the purpose for which the relevant information was collected.
• 5.7Right to be informed. “Mahaon” informs Users about the processing of personal data, the purposes of processing, the transfer of data, the rules for storing and distributing data. “Mahaon” provides information and contact details necessary for communication. The User has the right to contact “Mahaon” at any time in order to resolve any issue that arises in the process of using the Site. “Mahaon” has created this Privacy Policy, which ensures the right to information.
• 5.8Not to be discriminated against. A user has the right never to be discriminated against for exercising any of their privacy rights.
• 5.9Opt out of receiving electronic direct marketing messages from “Mahaon”.
• 5.10To protect your personal data from unlawful processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or untimely provision of it, as well as to protect against providing information that is unreliable or defamatory of the honor, dignity and business reputation of an individual.
• 5.11Apply legal remedies in case of violation of personal data protection legislation.

6. SAFETY MEASURES

• 6.1“Mahaon” takes reasonable measures to protect Users’ personal information from unauthorized access or from loss, misuse or alteration by third parties. In order to implement the specified measures, Users’ personal information is stored in a secure database with strictly restricted and controlled access using encryption.
• 6.2Despite the measures taken by “Mahaon” to store personal data collected on and through the Site, in a secure operating environment that is not publicly accessible, “Mahaon” cannot guarantee the security of personal data during its transmission or storage in the relevant systems.
• 6.3“Mahaon” cannot guarantee that the security measures taken to implement this Policy will prevent third parties from illegally gaining access to personal data. “Mahaon” cannot guarantee that Users’ personal data will be protected from loss, misuse or alteration by third parties.
• 6.4In the event of security breaches, the User will be immediately notified of the breach and the necessary measures will be taken to remedy the breach.
• 6.5In order to protect data, Users should follow basic security rules, such as preventing unauthorized access to personal devices.

7. CHANGES TO THE PRIVACY POLICY

• 7.1“Mahaon” may change the Privacy Policy at any time without mandatory consent from Users. The new version of the Policy shall come into force from the moment of its publication. The date of entry into force of the latest version can be found at the bottom of this Policy.
• 7.2If there are material changes to our use and disclosure of personal information, a notice will be posted.
• 7.3“Mahaon” recommends that Users regularly review the Privacy Policy in order to be familiar with the methods of ensuring privacy. Continued use of the Site after any changes to this Privacy Policy constitutes agreement with any changes made.

8. COMMUNICATION

• 8.1As stated above, if you would like to file a complaint or appeal, please contact us by email using the details provided above.
• 8.2If you are not satisfied with our response to your complaint or request, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority or us.

Last updated: May 1, 2025