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Building your business reputation through Google Reviews

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Importance

Google Reviews are a critical factor in customer trust and local search rankings. They enable potential clients to quickly assess the quality of your products or services, while search algorithms consider ratings and review activity when determining search results.

Improved ranking in Google search

More positive reviews boost your local search visibility.

Increased trust from potential customers

Reviews help people confidently choose your business.

Enhanced brand image

Consistent management of reviews demonstrates transparency and customer care.

Opportunity to respond to negative feedback

Prompt issue resolution strengthens customer loyalty.

Higher conversion rates

More positive reviews translate into more orders and sales.

Valuable customer insights

Reviews reveal your strengths and areas for improvement.

Implementation Stages

Audit of current reviews

  • We analyse your existing reviews, their quality, and responses.

Review collection strategy

  • We identify channels and methods to encourage clients to leave feedback.

Automation of review requests

  • Setting up email/SMS reminders, QR codes, chatbots, etc.

Monitoring and response

  • Regularly tracking new reviews and replying promptly.

Managing negative feedback

  • Resolving client issues to improve reputation

Reporting and analysis

  • Tracking progress and adjusting the strategy as needed.

FAQ

Can I ask customers to leave reviews?

Yes, it’s common practice if it complies with Google’s policies.

How soon will the first reviews appear?

Depends on client activity and service quality, usually within 1–2 weeks.

Can negative reviews be removed?

Unfounded reviews can be removed, but it’s usually better to respond and resolve issues.

Does this help with SEO?

Yes, reviews positively impact local SEO and Google’s trust.

Is there a risk of penalties from Google?

No, provided you follow the rules and avoid buying fake reviews.

Cases

More casesarrow-right

Mobile app for Unions

Novadecor: UX/UI design for furniture store

Landing page for travel agency VivaTrail

MediCare - development of UX/UI design of a mobile application for the medical company

Mahaon in numbers

5

years of experience

50

highly qualified employees

500

successfully completed
projects

$ 4m

the advertising budget entrusted to us
by clients

92%

positive reviews

76%

of clients become
our regular partners

18

countries with Mahaon company representatives

8

companies within
the holding structure

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Evaluate Your Project

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Fill in the brief

Collecting and promoting Google Reviews is a key area of modern digital marketing that helps businesses build customer trust and improve their search engine rankings. Genuine reviews not only assist new clients in making informed decisions but also signal to Google’s algorithms the quality and popularity of your business.

Our team specialises in comprehensive reputation management on Google. We analyse your current review profile, set up automated collection systems, develop client engagement strategies, and assist in professionally responding to every review. We emphasise organic and ethical review acquisition, avoiding any risk of account suspension.

This service is particularly valuable for local businesses serving customers offline, medical institutions, online stores, and service providers. Google Reviews help increase orders, boost brand awareness, and create a positive public image.

With our support, you will achieve a steady flow of high-quality reviews that enhance trust and improve your position in Google My Business local search results — enabling you to attract more clients and compete more effectively.