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We create chatbots that automate your business

Order a service

Importance

Modern business demands fast, automated, and personalised communication with customers. A Telegram chatbot is a convenient tool that operates 24/7, instantly responds to enquiries, collects orders, accepts payments, and handles numerous routine tasks.


The bot doesn’t replace employees — it frees them up for more important matters. Meanwhile, your business runs more efficiently, faster, and cheaper.

Process Automation

The chatbot manages orders, appointments, consultations, FAQs, reminders, and more.

24/7 Availability

Unlike a human, the bot is always online — no breaks or days off.

Reduced Workload for Managers

The bot can handle hundreds of requests simultaneously, freeing your team from routine tasks.

Increased Conversion

Instant responses boost the chances of purchases or bookings directly within Telegram.

Personalization

The bot can address users by name, remember orders, and send customised offers.

Integration with CRM and Services

Transfers data to Google Sheets, Bitrix24, Email, CMS, and more.

Payment Acceptance

Telegram bots can accept payments directly in chat via LiqPay, WayForPay, plata by mono, Fondy, etc.

Development Stages

Business Task Analysis

  • We gather information about your needs, target audience, and interaction types.

Scenario Development

  • We design the structure, dialogue logic, buttons, variables, and bot behaviour.

Prototyping and Approval

  • We demonstrate how the bot will work and agree on the logic.

Bot Programming

  • We develop features: responses, menus, data collection, API requests, CRM integration.

Testing

  • We check all scenarios for errors, lags, and user experience.

Launch and Support

  • We publish the bot on Telegram, train you to use it, and provide ongoing support as needed.

FAQ

How much does it cost to create a Telegram bot?

The price depends on scenario complexity and integrations. Simple bots start from $300. Complex projects are discussed individually.

Will the bot be free to use after launch?

Telegram doesn’t charge for bot usage; you only pay for development. However, you will need a server to host the bot’s code.

Can payment be integrated through the bot?

Yes. We integrate LiqPay, Fondy, Stripe, and other services so customers can pay directly in Telegram.

Can the scenario be updated after launch?

Yes. We can improve and expand the bot as your business grows.

Is a website needed for the bot to work?

No. The bot operates independently. However, a website can be useful for traffic, SEO, and trust.

Cases

Mahaon in numbers

5

years of experience

50

highly qualified employees

500

successfully completed
projects

$ 4m

the advertising budget entrusted to us
by clients

92%

positive reviews

76%

of clients become
our regular partners

18

countries with Mahaon company representatives

8

companies within
the holding structure

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Evaluate Your Project

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Fill in the brief

Telegram chatbot development is an effective business automation tool that significantly simplifies customer interaction. Telegram bots are ideal for small and medium-sized businesses, online courses, delivery services, healthcare, marketplaces, and service sectors.

Our agency specialises in end-to-end Telegram chatbot development — from idea to launch. We create unique scenarios, consider your niche specifics, design dialogue logic, and programme all features: from simple menus to integration with databases, CRM systems, online payments, email newsletters, Google Sheets, SMS APIs, calendars, and more.

A Telegram chatbot collects orders, books appointments, answers FAQs, displays pricing, sends documents, runs quizzes, accepts payments, sends push notifications, and much more. It is a convenient communication channel used by over 20 million Ukrainians every month.

All our bots feature:

  • User-friendly interface;
  • Flexible configuration system;
  • Upgradability and scalability;
  • Multilingual support (if needed);
  • Reliable security and stable performance.

Ordering a Telegram bot is a profitable investment that quickly pays off. You get a tool that works for you, improves customer service, and saves employees’ time. If you need a Telegram bot for your business, contact us and we will offer the optimal solution tailored to your needs.